My Support Agent

AI Settings

Control how this business replies and keeps service uninterrupted.

Reply intelligence

Automatic language matching

Bangla replies to Bangla, English to English, and Banglish to Banglish.

Auto-Detect Active

Default foundation model

Used for customer replies and business knowledge synthesis.

Response tone & style

Human, natural and concise. Never sounds robotic.

Friendly & natural

API key rotation & failover

Automatic zero-downtime failover enabled. If a key reaches rate limits, quota exhaustion, or temporary disruption, traffic automatically switches to the next healthy standby key instantly. Training stays attached to the business profile, so you never need to retrain.
#1

Primary Gemini

gemini

Key secret: ••••••••••••4F9A

ACTIVE
#2

Backup Gemini

gemini

Key secret: ••••••••••••8C21

STANDBY
#3

OpenAI reserve

openai

Key secret: ••••••••••••73BX

STANDBY

Train your AI Knowledge Base

Chat with the knowledge coach, approve store memories and manage official FAQs.